Heat365 Membership Intern

Description:

The Stockton Heat are currently seeking Heat365 Membership Experience interns on a year round basis. Heat365 Members are the Heat’s most dedicated customers. In this position interns will interact with Members directly, service and support accounts and problem solve to help maintain the high standards and expectations of a Heat 365 Membership. Interns will work with the Director, Heat365 Memberships in various areas of sales, service, data management and events while interacting with other Heat departments as well.

Duties

• Assist in the daily operations of the Heat365 Membership Retention, Sales and Servicing
• Learn customer service skills and best practices
• Use Archtics Ticketmaster System to process ticket orders
• Create and distribute Heat365 marketing and promotional materials
• Assist with marketing and promotional campaigns for the Heat365 department
• Create and maintain Heat365 department database
• Maintain an organized profile of clients and prospects
• Learn the referral process and help with lead generation
• Interact with fans on Game Days to help enhance their experience
• Learn to problem solve and create solutions in various situations as directed
• Assist in Heat365 event planning and execution
• Assist Director, HEAT365 Memberships and Director, Ticket Sales in supporting relationships with members

QUALIFICATIONS:

• Proficient in Microsoft Office (Photoshop skills a plus)
• Strong creative, organizational, written and verbal skills
• Must be able to work in a team environment
• Professional appearance and attitude

Email application to: rkisker@stocktonheat.com